Aberdeen Hospital
Aberdeen Hospital

835 East River Road
New Glasgow, NS B2H 3S6
Canada

Main Switchboard: 902-752-7600
Patient Switchboard: 902-755-6260

*Please visit our temporary closures page for up-to-date information about any unexpected closures and service interruptions at this facility.

More about this location

Emergency

The emergency department is located at the south end of the hospital. It is open 24 hours a day, seven days a week*. There is a patient drop-off zone and dedicated parking area in front of the emergency department entrance.

*Please visit our temporary closures page for up-to-date information about any unexpected closures and service interruptions at this facility.

If you need help immediately, call 911.

To access the provincial mental health mobile crisis team call toll-free at 1-888-429-8167. This is a 24-hour, seven days a week phone service to help you or your loved one cope with mental health and addiction challenges in the moment.

You can also find estimated wait times for select locations on our Emergency Department Wait Times page.

Clinics and Services

Visiting Hours

Please note: There are currently visitor restrictions in place due to COVID-19. Please visit  http://www.nshealth.ca/coronavirus-home/nova-scotia-health-visitor-restrictions for up-to-date information.  Visiting hours at the Aberdeen Hospital during COVID-19 are 1:00 p.m. to 7:00 p.m.

Visitors are welcome daily between 8 a.m. and 8 p.m. with the exception of a rest period between 1:30 p.m. and 3 p.m.

Visiting hours may vary based on the unit. Please check with nursing staff.

Intensive Care Unit (ICU) visiting hours: 11 a.m. to 8 p.m. with the exception of a rest period between 1:30 p.m. and 3 p.m.

*Learn more about NSHA's Family Presence Policy, which welcomes up to two people named by the patient to be their family or primary support person/people.

Parking

A $2 parking fee will be charged when you exit the parking lot. Please make sure you have the correct change before leaving the hospital. A change machine is located in the main lobby.

WiFi and Internet Access

Free public WiFi.

Semi-private and Private Rooms in Nova Scotia Hospitals

  • Private room: Includes one bed and one washroom. You can find current rates here.
  • Semi-private room: Includes two beds separated by curtains and one washroom. You can find current rates here.

Space in our private and semi-private rooms is limited. The sooner we have your insurance information the more likely we are to be able to accommodate your request.

When the booking clerk calls with your hospital admission date, let them know you are interested in a private or semi-private room.

When you are admitted, be sure to have your private insurance card with you and let the admitting clerk know you have requested a private or semi-private room.TV & Phone in your Room

You can find updated information about costs associated with semi-private and private Rooms in the hospital here.

Fees and Bill Payments

You can find updated information about fees and bill payments for Canadians and out of country patients here.

TV and Phone in your Room

TV Service

To arrange bedside TV service, patients can contact Hospitality Network Services at 902-752-7600, ext. 1212 

Phone Service

Phones are provided in patient rooms for incoming calls. To arrange for outgoing services, contact Bell Aliant.

Inpatients Meals

During your stay at the hospital, you will receive breakfast, lunch and supper daily.

If you follow a special diet or have food-related allergies or sensitivities, let us know when you arrive. Food is provided based on your doctor’s diet order.  

Please check with nursing staff if you have any questions about ordering your food. 

Cafeteria and Vending Machines

Effective Feb. 5, 2023, the Aberdeen Hospital cafeteria will be closed until further notice. We apologize for any inconvenience this may cause.
Cafeteria, main level
Hours of operation:
Monday to Friday: 7:30 a.m. to 1:30 p.m. and 3 p.m. to 6 p.m.
Saturday and Sunday: 8:30 p.m. to 1 p.m.

Vending machines are also available in the cafeteria and are accessible at all times.  

Gift Shop

Martha's Place Gift Shop, lobby, main level

Regular Business Hours
Monday to Friday 10 a.m. to 4 p.m.
Saturday and Sunday: noon to 6 p.m.

Fall/Christmas Hours (Oct/Nov/Dec)
Same as regular hours with the addition of 6 to 8 p.m. 

Summer Hours (July/August)
Monday to Sunday 10 a.m. to 6 p.m.

Spiritual Spaces and Quiet Rooms

A non-denominational chapel is located on the second level of the Aberdeen Hospital.

About

The Aberdeen Hospital is a regional facility providing a broad range health care services to the communities in Pictou County and northern Nova Scotia.

Aberdeen Health Foundation

Donations are gratefully accepted to support enhanced health care in Pictou County and may be made in person, online, or by mail.
 
Offices are located on the main level, just off the lobby
Hours: Mon - Fri, 8:30 am - 4:30 pm
 
Learn more at: www.aberdeenhealthfoundation.ca