Starting Monday, July 10 one set of doors at Glace Bay Hospital’s front entrance will be closed for the week to allow work to be done on the hospital’s heating system. People can still access the hospital through the entrance’s other set of doors. Please follow any signage that is in place and use caution in the area where work is being done.
*Please visit our temporary closures page for up-to-date information about any unexpected closures and service interruptions at this facility.
Emergency
Please note: The emergency department at Glace Bay Hospital will be closed for the month of August due to lack of physician coverage. Efforts will continue to fill vacant shifts during the summer. An update on September’s schedule will be provided later in August.
*Please visit our temporary closures page for up-to-date information about any unexpected closures and service interruptions at this facility.
The emergency department is located at the front of the hospital.
If you need help immediately, call 911.
To access the mental health mobile crisis team call 902-429-8167 or toll-free at 1-888-429-8167. This is a 24 hour, seven days a week phone service to help you or your loved one cope with mental health and addiction challenges in the moment.
Clinics and Services
View the list of NSHA programs and services.
Visiting Hours
Please note: There are currently visitor restrictions in place due to COVID-19. Please visit www.nshealth.ca/temporaryclosures for up-to-date information.
Visitors are welcome between the hours of 8 a.m. and 8 p.m. There are exceptions to visiting hours. Visitor restrictions may vary based on the unit. Please check with nursing staff.
*Learn more about NSHA's Family Presence Policy, which welcomes up to two people named by the patient to be their family or primary support person/people.
Parking
A $3 parking fee will be charged when you exit the parking lot. Please make sure you have the correct change before leaving the hospital.
You can buy weekly and monthly parking passes at administrative office on level four. They can be purchased with cash, debit or credit card. The follow rates apply:
- $15 for a weekly pass
- $30 for a monthly pass
WiFi and Internet Access
There is free public WiFi. To request access, send an email to wifi@cbdha.nshealth.ca requesting connection. There will be an automated reply with the information required.
Semi-private and Private Rooms in Nova Scotia Hospitals
- Private room: Includes one bed and one washroom. You can find current rates here.
- Semi-private room: Includes two beds separated by curtains and one washroom. You can find current rates here.
Space in our private and semi-private rooms is limited. The sooner we have your insurance information the more likely we are to be able to accommodate your request.
When the booking clerk calls with your hospital admission date, let them know you are interested in a private or semi-private room.
When you are admitted, be sure to have your private insurance card with you and let the admitting clerk know you have requested a private or semi-private room. A TV and phone is in your room.
You can find updated information about costs associated with semi-private and private Rooms in the hospital here.
Fees and Bill Payments
You can find updated information about fees and bill payments for Canadians and out of country patients here.
TV and Phone in your Room
TV Service
TVs are available in most patient rooms. There is a cost to setting up TV services. Please check with your nursing staff.
Phone Service
Bedside phones are also available in most patient rooms.
To connect your phone service, dial 499 from your bedside telephone and a BellAliant representative will arrange to have your telephone service connected, transferred to another bed, or disconnected.
When you are discharged remember to dial 499 to request that your phone be disconnected so that billing is stopped.
Daily service and connection charges are billed to your BellAliant home telephone account.
If you are with another provider, BellAliant will create a separate account for the duration of your hospital stay.
Inpatients Meals
During your stay at the hospital, you will receive breakfast, lunch and supper daily.
If you follow a special diet or have food-related allergies or sensitivities, let us know when you arrive. Food is provided based on your doctor’s diet order. Please check with nursing staff if you have any questions about ordering your food.
Cafeteria and Vending Machines
Cafeteria, basement level
Hours of operation:
Monday to Friday: 9:30 a.m. to 10:30 a.m.; 11:30 a.m. to 1 p.m.; and 2:30 p.m. to 3:30 p.m
Spiritual Spaces and Quiet Rooms
There is a chapel located on the fourth floor.
About
Glace Bay Hospital is one of the community hospitals that operate as part of a four hospital complex that includes New Waterford Consolidated, Northside General and the Cape Breton Regional hospitals. As a community hospital, it serves Glace Bay and the surrounding communities.
